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Stonefield Cottages

Cancellation Policy

We understand that plans can change. This Cancellation Policy explains how cancellations and date changes are handled for stays at Stonefield Cottages.

Standard Cancellations

  • Cancellations made a reasonable time before the check‑in date (as agreed at the time of booking) may be eligible for a full or partial refund of the advance amount.
  • Cancellations made closer to the check‑in date, or last‑minute cancellations, may result in partial or full retention of the advance to cover reserved dates.
  • Exact timelines and refund percentages may vary based on season, group size, and booking duration and will be clearly communicated when you confirm your stay.

Date Changes & No‑Shows

  • Requests to reschedule your stay are subject to availability and may be treated similarly to a cancellation if made very close to the original dates.
  • In case of a no‑show without prior intimation, the advance amount may be fully retained.

Special Circumstances

In rare cases such as extreme weather, road closures, or other events beyond reasonable control, we will work with you to find the most guest‑friendly and practical solution, which may include rescheduling your stay.

Contact for Cancellations

For any questions or to request a cancellation or date change, please contact the Stonefield team directly using the WhatsApp or phone details shared on our website or booking confirmation.